✦ We always try our very best to deliver a successful treatment, however, results can vary to each client.
A valid credit card and booking fee is required to secure your appointment. All booking fees are final and are non-refundable.
*HST not applied to booking fees but to completed appointment
All payments will be forfeited. We reserve the right to cancel the appointment if you arrive more than 15 minutes into the appointment. For no-shows or no notice, a 100% service charge will incur.
In a case where you are unable to attend to the agreed appointment time, a new booking fee is required to book a new appointment. No changes can be made 8 hours prior to the appointment.
Due to the nature of our services, once a treatment has been carried out we do not offer any refunds.
We reserve the right to refuse our services.
✦ Waived Consultations:
If on the day of the treatment we find that you are not in line with our philosophy (shape, placement, colour, natural and no-makeup look), have undisclosed allergies, or have undisclosed medical contraindications, the full treatment fee will be forfeited. Please book a consultation here
✦ Consent Forms:
Forms must be filled out prior to your appointment, otherwise the treatment cannot proceed and the booking fee will be forfeited.
If pre-care instructions have not been followed properly, the appointment must be rescheduled, and the booking fee will be forfeited. A new booking fee will be required to reschedule.