WHAT IS THE STUDIO'S POLICY?
All Deposits are non-refundable.
If you cancel 36 hours prior, you will be charged 50% of the treatment.
If you cancel 24 hours prior, you will be charged 75% of the treatment.
If you cancel less than 24 hours or no show, you will be charged 100% of the treatment.
Rescheduling is at least 72 hours prior, otherwise the appointment cannot be rescheduled for first appointments *Does not apply to complimentary touch ups
In the event of a cold, flu or any unexpected illnesses, you are able to reschedule once free of charge
You must arrive on time or early, as arriving late will delay the technicians schedule and is not fair for following clients.
If you are more than 20 minutes late, LTS has the right to cancel your appointment
We reserve the right to refuse our services.
We know we all love moral support but we are only allowed one client in the room with the artist during the duration of the treatment.
If you are being accompanied by a friend or family member, they are welcome to wait in our waiting area.
No pets allowed.
If there are little ones, please make sure there is an adult present as we want to ensure that yourself the artist and clients are not interrupted to ensure the best results.